At our online platform https://kratom-products.kratom-planet.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy and data protection are of utmost importance. This Privacy Policy details our approach to handling personal data in a manner compliant with various international privacy regulations, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais Além do Cordão do Mar (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to cover all aspects of our website, applications, services, and products. Please note that this privacy policy does not apply to third-party platforms, applications, products, or services that you may access through links on our platform, each with their own privacy policies.
Our privacy policy addresses the following processing activities:
- Using our applications and services as an authorized user
- Visiting our websites linked to this Privacy Statement
- Engaging with communications from us, such as newsletters, emails, phone calls, or text messages/SMS
In the course of these interactions, we collect various types of Personal Data, which may include:
- Account Information: Usernames, passwords, and contact details
- Payment Information: Credit card numbers, bank account details, billing and shipping addresses
- Financial Information: Records of transactions and payment history
- Purchase Information: Products or services purchased, order history, and preferences
- Mobile Device Identifiers: Unique device identifiers and mobile advertising IDs
- Location Data: Physical locations that you visit with your device
- Feedback: Customer satisfaction surveys, reviews, and feedback forms
- Social Media Information: Interactions with our social media profiles
- Product Information: Details about the products you use or show interest in
We gather this data through various means, including user input during account creation or purchases, interactions with our services, and automated technologies like cookies and tracking tools. Additionally, we may receive Personal Data from third parties, which is subject to their privacy practices.
Our website uses cookies to enhance user experience and for the purpose of analytics. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users have the option to control or disable non-essential cookies through our integrated Cookie Manager.
We maintain robust security measures to protect your Personal Data. This includes using encrypted communication channels and working with secure third-party processors.
We recognize the importance of protecting children’s privacy. Our services are not intended for, and we do not knowingly collect data from, individuals under the age of 18.
As a data subject, you have rights that may include:
- Accessing your Personal Data
- Rectifying inaccurate Personal Data
- Requesting erasure of your Personal Data
- Restricting the processing of your Personal Data
- Data portability
- Objecting to certain types of processing
- Non-discrimination for exercising your privacy rights
- Filing an appeal or complaint regarding your data
- Withdrawing your consent for data processing where applicable
To exercise these rights, please reach out to our dedicated privacy team.
We reserve the right to update this Privacy Policy as necessary. Any changes will be clearly communicated and reflected on our website.
For any inquiries, unsubscribe requests, or data-related questions, please contact our privacy team at [email protected] or through written correspondence to the address provided on our website. Your privacy is our priority, and we are committed to protecting your Personal Data and complying with all applicable privacy laws.